phone manner

I think I need to work on my mobile phone manner.

Twice people called me today and said 'it sounds like you are very busy so I won't keep you'.

The first time I was sitting in the sun doing some work from home... so yes, I was working, but 'very busy' might be pushing it too far. The second call came just as I was paying for my groceries, so the timing wasn't great, but I was nearly done and could have chatted.

Truth be told, I don't like calls on my mobile. I don't know why. I tend to just say 'hello' because they already know it's me. No need to say 'Hello, Cecily speaking' or 'Australian Tree Care, Cecily speaking'. And mobile calls often come at the most inconvenient times...

Maybe that does come through in my voice. I think I answer with a tentative upwards expression, almost a question. Not annoyance, but it could almost be interpreted that way. Time to put a smile on and say hello cheerfully I think. I really do want to talk to you!